Dear buyers, the return and exchange of goods of proper quality is carried out in accordance with the Law of Ukraine “On Protection of Consumer Rights”.
You have the right to exchange (return) goods of proper quality within 14 days from the date of receipt, excluding the day of purchase, if the day of purchase does not coincide with the day of receipt of the goods – from the day of receipt.
Exchange and return of goods of proper quality:
Exchange (return) of goods of proper quality is carried out provided that the goods have not been used, their presentation, consumer properties, seals, labels, as well as the settlement document issued to the consumer together with the sold goods, or a QR code reproduced on the display of the software register of settlement operations (the display of the device on which the software register of settlement operations is installed), which allows the consumer to read and identify it with the settlement document according to the structure of the data contained in it, or an electronic settlement document sent to the subscriber number or e-mail address provided by the consumer.
In the event of the buyer’s refusal of goods of proper quality, the cost of delivering the goods and sending it back is paid by the buyer.
The conditions for returning goods of inadequate quality are regulated by Article 8 of the Law of Ukraine “On Consumer Rights Protection” and Resolution of the Cabinet of Ministers of Ukraine No. 1347.
If you have any problems with the goods, please contact us first!!!